Terms & Conditions
Thats right all orders over £75 are FREE delivery in the UK! Your parcel will be winging its way to you via Royal Mail signed for service.
All my jewellery is sent out using either 1st class recorded or by Special Delivery, I like to send it this way as I know you will receive it then and it takes the worry out of when it will arrive, especially at busier times of the year i'd hate for your parcel to go missing so this way we both have piece of mind.
ESTIMATED DELIVERY TIMES:
United Kingdom 2-3 days
International 10-21 days
Just a note to say that if i am making an item that's just for you then the delivery time may take a little longer.
Also if you do need your piece sooner or by a specific date then let me know and I will do my best to get it to you sooner.
Payments can be taken through PayPal or bank transfer which ever you prefer.
You can purchase all my jewellery through this website by selecting the ‘BUY’ button next to each product. This will take you directly to PayPal in order to make a payment. Please note you do not need a PayPal account to pay through PayPal.
If you would like to place a special order for an item that is not listed on the site or would like something special made then please get in touch. I will then send you a PayPal invoice so you can pay for your lovely items.
I hope you will never need to return anything to me because you'll love your new piece of jewellery so much. But if you do thats fine return it to me with in 28 days and with proof of purchase and as long as the piece is in its original condition and has not been worn I will issue you with a full refund.
Please not that bespoke commissions, personalised or made to order items of jewellery can not be returned.
To return an item to us, please follow the below steps:
Please securely package your item/s in it's original box and attach your proof of purchase along with it.
19 Union Street
I do not accept any responsibility for return postage costs, nor for any items lost, stolen or damaged in transit. These responsiblities are those of the customer.
Tel: 07955 374601
My business hours are 9am to 5pm Monday to Friday but you can always email me and i'll get back to you as soon as I can.